Interview With Mitto Co founder and COO – Ilja Gorelik

Mitto AG is a leading company that offers software solutions to improve business customer engagement and experience. It provides a comprehensive solution through various channels, such as SMS, MMS, and social media. Ilja Gorelik, CoFounder and COO of Mitto, recently gave an interview to Martech Cube where he discussed the importance of having a well-rounded approach to customer engagement in the fast-changing digital landscape. He stressed the significance of adapting to the habits of Gen Z consumers, who are very active on social media and messaging apps.

One of the key benefits of Mitto’s messaging platform is the ability to centralize all customer interactions in one place. This makes it easy for businesses to keep track of their customer interactions, regardless of the channel used. Mitto allows companies to develop a messaging strategy that suits their target audience, particularly Gen Z consumers who are heavily influenced by social media and messaging apps.

Mitto provides a solution for businesses seeking to enhance their customer engagement and experience. With its platform, businesses can centralize customer interactions in one place, making it easier to track the customer journey. Additionally, Mitto enables businesses to tailor their messaging to the habits and preferences of their target audience, particularly Gen Z consumers.

In short, Mitto is a leading provider of software solutions for businesses looking to improve their customer engagement and experience. It offers a well-rounded solution through multiple channels, including SMS, MMS, and social media, allowing companies to track customer interactions in one place. Furthermore, it gives businesses the ability to adapt their messaging to the habits and preferences of their target audience, particularly Gen Z consumers who are active on social media and messaging apps.